Outsource Digital is a trading style of Brandwin Digital Ltd.
Document last updated: September 2025.
This Privacy Policy explains how Brandwin Digital Limited (registered in England & Wales, company number 13583806), trading as Outsource Digital (“we”, “us”, or “our”), collects, uses, and protects your personal data when you visit and use our website, including when you submit an enquiry through a contact form.
We are committed to ensuring that your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our registration reference is ZB231729.
1. Important information and who we are
Data Controller: Brandwin Digital Limited, trading as Outsource Digital, is the data controller responsible for your personal data.
Contact Details: If you have any questions about this privacy policy or our data practices, please contact us at:
Trading Name: Outsource Digital
Legal Entity: Brandwin Digital Limited
Address: Hollinwood Business Centre, Albert Street, Oldham, OL8 3QL
Email: info@outsourcedigital.co.uk
2. The data we collect and how we use it
We may collect, use, store, and transfer different kinds of personal data about you. We have categorised this data as follows:
A. Information provided by you (via contact forms)
Your name, email address, phone number, website URL and anything else supplied by your in your accompanying message.
The data collected via contact forms is only used to respond to your specific enquiry. We will never use this data for other unsolicited purposes (unless we receive your explicit, opt-in consent) and we will never sell your personal data to any third party. Data is processed in accordance with ‘legitimate interest’ as specified within UK GDPR legislation.
B. Technical and tracking data (via Cookies and Pixels)
Usage data: IP address, browser type, device information, how you navigate our site (pages viewed, time spent, links clicked). This data is collected to measure website performance, analyse traffic sources (organic and paid), and understand user behaviour to improve our services and marketing strategy.
Marketing data: Interactions with our advertisements on third-party platforms (like Google and Meta/Facebook). This data is collected to track the effectiveness of our advertising campaigns and understand which ads led to website traffic or enquiries (conversion tracking)
Consent is obtained via a cookie banner – see our Cookie Policy here.
3. Cookies and tracking technologies
Our website uses cookies, which are small text files placed on your computer, to distinguish you from other users. We use these technologies for analytics, performance, and advertising purposes.
- Google Analytics: We use Google Analytics to collect data about your usage of our website. This data is generally anonymised or aggregated.
- Meta and Google Ads Tracking Pixels: These pixels help us measure the performance of our advertising campaigns by understanding if a user who clicked on an ad subsequently visited our website or completed an enquiry form.
Your control: Under UK law, we require your explicit consent to use these non-essential tracking technologies. You are given the choice to accept or decline the use of these cookies via a cookie consent banner when you first visit our site.
4. Data sharing and transfers
We may share your personal data with the parties set out below for the purposes outlined in Section 2.
- Service providers: We use third-party service providers (Data Processors) who provide IT and system administration services (e.g., website hosting, email management, cloud storage). These service providers are only permitted to process your data according to our specific instructions.
- Analytics and advertising providers: These include Google (Analytics, Ads) and Meta (Facebook Ads) to provide us with statistical reporting and measure ad effectiveness.
Data hosting location: All personal data collected through the website and managed by us is stored and processed on secure servers located within the United Kingdom (UK).
5. Data security and retention
Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.
Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.
Tracking data (Analytics/Pixels): This data is retained in accordance with the retention periods set by the specific third-party service (e.g., Google Analytics).
6. Your legal rights (UK GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data where there is no good reason for us to continue processing it.
- Object to processing of your personal data where we are relying on a legitimate interest.
- Request restriction of processing of your personal data.
- Request the transfer of your personal data to you or a third party (data portability).
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details provided in Section 1.
Making a complaint
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
7. Changes to the Privacy Policy
We keep our Privacy Policy under regular review. This version was last updated in September 2025.